The Comprehensive Scam Guide
A free, practical guide to help you recognise common scams, understand the warning signs, protect your accounts and know what to do if you or someone you care about has been targeted.
Download the Free Guide
Practical Help When You Need It.
Whether you're trying to spot a scam before anything happens or figuring out what to do after something has gone wrong, the guide gives you clear, practical next steps.
Recognise the Warning Signs
Learn the common pressure tactics, red flags and warning signs scammers use.
What to Do After a Scam
Immediate steps if you've sent money, shared information or given someone access to an account.
Secure Your Accounts
Password, account and device-security guidance to help limit further access.
Remove Remote Access
Step-by-step guidance for removing remote-access software from computers and mobile devices.
Report & Preserve Evidence
Find official reporting resources and learn what information and evidence you should keep.
Help Someone You Care About
Practical information you can share with a friend, relative or anyone who may have been targeted.
Keep It Somewhere Easy to Find.
Download the guide to your phone, tablet or computer so
you can refer back to it whenever you need it.
You can also send the PDF to friends and family or print
useful sections for someone who would prefer a physical copy.
Download the Comprehensive Scam Guide
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Download the Free GuideImportant information
This guide provides general educational information and does not replace legal, financial, emergency or professional technical advice. If you've sent money or exposed financial information, contact your bank or financial institution as soon as possible and report the incident to the appropriate authorities.